Privacy Policy

At Italianni’s Pizzeria, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe, secure, and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

This policy is aligned with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act) of India.

1. Information We Collect

We may collect the following types of personal data:

• Name
• Email address
• Phone number
• Delivery and billing address
• Payment details (processed securely through authorized third-party payment gateways; we do not store card or UPI details)
• Order history and food preferences

2. How We Use Your Information

Your personal data is used to:

• Process, prepare, and deliver your food orders
• Manage payments, refunds, and order-related communication
• Improve our services, menu offerings, and customer experience
• Send order updates and promotional offers (only with your consent)
• Respond to customer queries, feedback, and support requests

3. Sharing of Information

We do not sell or rent your personal data. We may share your information only with trusted third parties such as:

• Online ordering and technology platforms (e.g., PetPooja)
• Payment gateway service providers
• Delivery partners

Such sharing is strictly limited to what is necessary to complete your transaction or provide our services, in accordance with applicable Indian laws.

4. Data Security

We follow reasonable security practices to protect your personal data from unauthorized access, misuse, or disclosure. All online payments are processed using secure and encrypted payment gateways.

5. Cookies

Our website may use cookies to enhance user experience and collect basic analytics. You may control or disable cookies through your browser settings; however, some features of the website may not function properly.

6. Your Consent & Rights

By using our website or services, you consent to the collection and use of your personal data as described in this Privacy Policy. You may withdraw your consent or request access, correction, or deletion of your personal data by contacting us, subject to applicable legal requirements.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated revision date.

8. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:

Italianni’s Pizzeria

Address: SCO 116, G+BF, Paris Street, Omaxe World Street, Sector 79, Faridabad, Haryana, 121002, India

Phone: +91 9717433324 / 25

Email: Info@Italiannis.in